Cookie Policy
We use essential cookies to operate the website. With your consent, other cookies may be used to measure audience traffic, display third-party content, or evaluate our campaigns. You can adjust your preferences regarding non-essential cookies by opening the dedicated settings panel.
Types of cookies
A cookie is a small file stored on your device (computer, tablet, or smartphone) when you browse a website. It allows the site to function properly, remember your preferences, or measure visitor traffic.
Some cookies are essential to the proper functioning of the website. Others are only activated after you have given your consent.
Essential services
Exempt from consent. These cookies are required to support essential site functions, including cart management, authentication, security, the order and payment process, and the operation of the loyalty program. They cannot be disabled because the website cannot operate without them.
Name | Provider | Duration | Type | Purpose |
|---|---|---|---|---|
PHPSESSID | Session | 20 days | Internal cookie | User session |
PrestaShop-xxxx | Prestashop | 20 days | Internal cookie | Cart and persistence |
newsletterpopin | Newsletter | 1 day | Internal cookie | Newsletter pop-in management |
salted | Salted | 3 min. | Internal cookie | Salted loyalty account information |
__stripe_mid | Stripe Payments | 1 year | Third-party cookie | Sécurisation des paiements et prévention de la fraude. |
__stripe_sid | Stripe Payments | 30 min. | Third-party cookie | Sécurisation des paiements et prévention de la fraude. |
Maps | Google Maps | Third-party tracker | Display pickup point locations during checkout. |
Analytics
Subject to consent. These cookies allow us to measure website traffic and understand how visitors use it.
Name | Provider | Duration | Type | Purpose |
|---|---|---|---|---|
ga | Google Analytics | 13 months | Third-party cookie | Audience measurement |
_ga_xxxxxxxxxx | Google Analytics | 13 months | Third-party cookie | Audience measurement |
Third-party content and social media
These cookies are placed by social media platforms when you view embedded content on our site (Instagram photos, YouTube videos, etc.) or when you use sharing buttons.
Name | Provider | Duration | Type | Purpose |
|---|---|---|---|---|
Youtube | Youtube | Third-party tracker | Display embedded YouTube videos. |
Marketing and advertising
Hoalen does not use marketing or advertising cookies and performs no advertising targeting through trackers stored on your device.
Legal basis
Essential cookies: legitimate interest (Article 6.1.f of the GDPR), as they are necessary for the operation of the website.
Audience measurement and marketing cookies: consent (Article 6.1.a of the GDPR).
Retention period
Cookies subject to consent are retained for a maximum of 13 months. Records of consent refusal are retained for 6 months.
Data recipients
Data collected through cookies and other trackers may be shared with third-party technical service providers when necessary:
for the operation of the website and the delivery of requested services (including secure payment processing or selection of a delivery pickup point during checkout)
for audience measurement and website improvement, where you have given your consent
for the display of third-party content or services, only after your consent has been obtained
These service providers may process data as part of the services they provide, in accordance with applicable data protection regulations and their own privacy policies.
Some of these service providers may be located outside the European Union. In such cases, data transfers are governed by appropriate safeguards, in accordance with applicable regulations (in particular, standard contractual clauses).
Hoalen does not transfer any data for advertising purposes, commercial profiling, or resale.
Your rights
You may accept, refuse, or modify the use of non-essential cookies at any time via the consent management panel accessible through the “Update my choices” button.
In accordance with applicable regulations, you have rights regarding your personal data (right of access, rectification, erasure, objection, and withdrawal of consent). The conditions for exercising these rights are detailed in our General Terms and Conditions of Sale